FAQ

We Ship All Over Nepal

Free Delivery within kathmandu valley (inside Ringroad) when you spend Rs 1500+ (some exceptions apply)

Delivery outside Ringroad Area is Rs 50

Delivery Time

Depends on your geographical area ( approximately 2- 5 days)

Picked a wrong shade? Wrong Product? No Problem Prettyclick is dedicated to make your return process simple.

We only exchange the product within 7 days of Purchase . Product must be in sealed condition. We do not accept products that are open and even if it is slightly used.Our Staff are trained and able to verify the condition of the products.

Items purchased from other retailers, dealers or resellers and not directly from Prettyclick are not eligible for return, refund or exchange

For all the Home delivered products, you must come to one of our locations  for  exchange.

For products ordered  from our website and social media and if you are from  the cities that currently does not have Prettyclick stores, please courier the products within 7days and we will exchange it for you

 In order to offer the best shopping and product-return experience to as many guests as possible Prettyclick   reserves the right to limit exchange if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud).

Please click the link below for all the informaiton

https://prettyclickcosmetics.com/pages/store-locator-1

Yes we do not indulge in any high copy or counterfeit products. Everything we sell are authentic and we stand by our word.

You want to gift your loved ones something from Prettyclick and you do not know what to buy?  Just buy a Prettyclick Giftcard. Your loved ones can come to the store and pick what ever he/she likes worth that amount.