FAQ

I bought the wrong product, can I return it?

Yes, as long as it is not product is not opened , you can return or exchange within 7 days of purchase

What type of Payment do you accept?

We except Mastercard and Visa at the stores, on all online orders we have option of Cash on Delivery. If you live in a city where Prettyclick store is not present, you can deposit the payment in our bank account as soon as we receive the payment we will send your order via courrier. If you are living outside Nepal you can pay via Paypal.

Are your all products authentic?

Yes we do not indulge in any high copy or counterfeit products. Everything we sell are authentic and we stand by our word.

How does your gift card works?

You want to gift your loved ones something from Prettyclick and you do not know what to buy?  Just buy a Prettyclick Giftcard. Your loved ones can come to the store and pick what ever he/she likes worth that amount.

What are your store Hours?

Please visit https://prettyclickcosmetics.com/pages/store-locator for store locator and store hours.

I don't know my skin tone, will you help me find the right shade for me?

Yes. You can visit us at our stores and our staff will help you get the perfect shade for you.